Privacy Policy

1. Introduction

At Vegas Now Casino, we take the privacy of our players seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services. By using our platform, you agree to the practices described in this document.

2. Information We Collect

We collect personal information necessary to provide our casino services and comply with legal obligations. This includes:

• Identity information: name, date of birth, government-issued ID
• Contact information: email address, phone number
• Account information: username, password (encrypted), account preferences
• Financial information: payment method details (processed securely via third-party processors)
• Technical data: IP address, browser type, device information, cookies
• Transaction history: deposits, withdrawals, betting history

3. How We Use Your Information

We use your information to: provide and operate our casino services; process deposits and withdrawals; verify your identity and comply with KYC/AML regulations; send account-related communications; provide customer support; personalise your experience; and comply with legal and regulatory obligations.

We do not sell your personal data to third parties. We only share information with service providers who assist in delivering our services (payment processors, identity verification providers) under strict data processing agreements.

4. Data Security

We protect your data using industry-standard 128-bit SSL encryption for all data transmission. Our servers are secured with access controls, firewalls, and regular security audits. Payment information is handled exclusively through PCI-DSS compliant payment processors — we never store card numbers on our systems.

5. Data Retention

We retain your personal data for as long as your account is active and for a period afterwards as required by law (typically 5–7 years for financial records under anti-money laundering regulations). Account closure requests can be submitted via customer support. Some data may be retained longer if required for legal compliance.

6. Your Rights

You have the right to: access the personal data we hold about you; correct inaccurate data; request deletion of your data (subject to legal retention requirements); object to processing; and request data portability. Contact us at [email protected] to exercise these rights.

7. Cookies

We use cookies to maintain your session, remember your preferences, analyse site traffic, and deliver relevant content. Essential cookies cannot be disabled as they are necessary for the site to function. Analytics and marketing cookies can be managed through your browser settings or our cookie consent tool.

8. Contact

For privacy-related queries, contact our Data Protection Officer at: [email protected]. Response time: within 5 business days.